:: Terms and Conditions of Sale

CultoDiVino is a brand name of Alla Pieve company di Villiam Campani

Via dei Lavatoi, 4 – Loc. Pievescola
53031 - Casole d’Elsa (SI) - Italy
The online-shop mentioned here below CultoDiVino.com, is exclusively property of the company Alla Pieve di Villiam Campani, P.I. IT00574500523 based in Via dei Lavatoi, 4 Loc. Pievescola, 53031 Casole d’Elsa (SI), Siena, Italy, Tel:+39 0577961028. Registered as a member of the Public Register of Companies in Siena (R.E.A.) with number SI-97393.

- all published prices are including VAT and do not include any taxes, and duties applicable in the country of destination different from Italy. These costs may vary from country to country and are charged to the customer, who has the burden to verify the amount with the competent customs authorities.
- shipping is always covered by insurance
- shipping will always be recorded by regular invoice.
- the individual price of the product and/or the service must be added to the cost of each shipment, the amount will vary depending on shipment and payment, and in relation to the country of destination. (click here) . The total amount for the products and/or services selected will be clearly stated and communicated to the customer, before the conclusion of the Contract of Sale.
- prices listed on the site are subject to variations and/or change by CultoDiVino.com without any prior notice to the customer. Such increases may depend by CultoDiVino's suppliers. Sales Contracts concluded prior to the publication of these changes, but not already shipped, will apply the prices prevailing at the time of receipt of the Order.
- published prices of products may vary for different vintages and formats.

These Terms are governed by Italian law as well as any Contract of Sale are subject to the Italian jurisdiction. Any dispute relating to these Terms or the Contract of Sale will be under the exclusive jurisdiction of the Court of Siena, notwithstanding the applicability of the mandatory law for the protection of consumers.

For your claim:
e-mail: info@CultoDiVino.com
phone: +39 0577961028

CultoDiVino, is not responsible for the contents of the websites present through related links inside CultoDiVino.com itself.
CultoDiVino apologises for possible spelling, typing or translation mistakes in the texts and rejects any reliability for moral and material damages deriving from them.

All our wines will be transported with appropriate packaging and covered by insurance policy that protects the customer in case of breakage or loss during transportation.
Deliveries will be completed within a period of 1-4 working days for Italy, 3-10 days for Europe and 15-20 days for USA from the date of occurred shipment (notified by email).
We'll send you an e-mail as soon as the shipments will start from our warehouses.

To make sure that your shopping arrives in perfect condition CultoDiVino.com has teamed up with two of the leaders in the specialized transport of wines and depreciable goods: GLS for Italy and LOGISTICS for the rest of the world. This guarantees that our products will receive the utmost care and attention when they are on the move.
The courier will NOT deliver wine or other alcoholic products to anyone under 18 years and may require a photo ID to verify age. Delivery takes place during office hours on working days, therefore we suggest to enter a delivery address where there is always someone who can collect the goods during this time (such as your office, the concierge or a neighbor). In case of absence at the first attempt the courier will contact you directly (usually via email) to arrange the day and time slot (morning-afternoon) for the second delivery attempt.
No deliveries to PO boxes.

Upon delivery, the buyer has the obligation to inspect all goods for any shortage and/or damages and to notify the shipping carrier and us immediately.
If no notification has been received within 3 days of delivery, we will no longer be responsible for any refunds due to shortage/damage or any other discrepancy. We shall not be liable for any loss/damage caused by natural circumstances beyond our control (Force Majeure).

Defective goods / Damaged shipping:
In case of defective goods follow the steps below:
- In case of breakage or mishandling of the package you can accept it anyway adding "ACCEPTED WITH RESERVE" when signing the documents, you will then be able to check the content of the package and inform us if something is wrong, we will charge you only the goods that are in good conditions.
- they can be returned to CultoDiVino within 10 days from the delivery.
- Shipping and packing charges for the return of the delivered parcel are to be paid by the customer.
- Defective goods will be replaced and sent back to your address or else refunded (in case they are sold out).

Cancellation policy:
Information regarding cancellation policy.
Purchases from the CultoDiVino.com web site are subject to Italian Legislative Decree 206/05, that guarantees the right to withdraw, for whatever reason, the purchase contract.

Terms of Right to Cancel:
- the European regulation, commonly known as the Right to Cancel, states that this right may be exercised only by final consumers, excluding purchases made by retailers or by those who in any capacity purchase for resale to third parties.
- shipping costs will be borne by the customer.
- On their arrival in our warehouse, the goods will be examined to assess possible damage or tampering (the integrity of the returned goods is an essential condition for excercising the Right to Cancel). We therefore recommend extreme caution in preparing the package, e.g. using the original packaging, if not damaged.
- to exercise that right you need to send us a communication within 10 days from the receipt of goods ordered and send the goods back within further 15 days.

Return steps:
Send an e-mail to:
containing the statement that you want to exercise your Right to Cancel, indicating all the data requested:
• internal order number and order date
• invoice number
• products which are subject of withdrawal
• your IBAN code for the bank-transfer

You will receive a communication from our Customer Service, authorizing the return. Upon receipt of such communication you must return the goods within a further 15 days to:

Alla Pieve di Villiam Campani
Via dei Lavatoi, 4
Loc. Pievescola
53031 Casole d’Elsa (SI)

Time for reimbursement:
CultoDiVino.com will reimburse the customer within 14 working days from receipt of the goods.
We reimburse to customers the value of the goods shown in the invoice. In this amount shipping costs are not included. This is in accordance with Article. 5, paragraph 6, Legislative Decree No 185, 22/05/1999.

You can make your purchases choosing among the following payment options when finalizing your order:

- WIRE TRANSFER In this case we must receive payment before shipping your goods. The wire transfer must be made out to:
Alla Pieve di Villiam Campani
IBAN IT 51 I 06160 71860 000009295
Cassa di Risparmio di Firenze S.p.A.

- CASH ON DELIVERY (only for Italy residents). You will pay directly to the carrier that will deliver your goods, the carrier will accept only cash and will not deliver the goods in case of missing payment. For C.O.D. a surcharge equal to 2,4% of the total amount of the order with a minimum of 6 euro applies. C.O.D. is not applicable for payments that exceed 500 euro. In case of missing collection, customer will be charged with all the costs incurred (packaging, shipping, etc).

We commit ourselves to protect the privacy of everybody using our site, and we regard as extremely confidential the personal information supplied.
The information received are used only to improve and customize the services offered. Personal data will be used only if we will be authorized to do this, and, in such case, only in accordance with Legislative Decree 196/03 and with the guarantee of extreme care and secrecy in handling them.
When confirming your order on CultoDiVino.com, you will required to approve the clauses listed in detail in the "Note on Privacy".

Which are the personal data collected by CultoDiVino.com?
- information supplied by customers: all data input by the users of the web site or supplied in another way, are collected and archived. Data will be used to communicate with users, customize purchases and improve offer and service.
- information collected automatically: some information are received when users interact with our website, thanks to the so called "cookies", alphanumeric indicators that can supply some data used to customize your next accesses to CultoDiVino.com.
- E-mail communications: if you do not wish to receive e-mail (newsletter) CultoDiVino.com, it is possible to require it when registering.
- information from other sources: to improve and to customize services, we can receive data and information about users from other sources and add them to our archives.

Is it possible to share the data received by CultoDiVino.com?
- Data about our customers are a relevant part of our company patrimony therefore sales to third parts are excluded.

Which information can be accessed?

- CultoDiVino.com allows the display and the update of account data only to the holder of the same.

CultoDiVino.com, in accordance with art.13 D.Lgs. 196/03, declares that data are collected with the aim of registering users and will be handled electronically in accordance with the laws in force. Giving data is compulsory as aimed to allow access to CultoDiVino services through web site CultoDiVino.com.
Refusing to answer will result in a cancellation of the service. Anyone concerned enjoys of the rights of art. 7 Lgs. Decree 196/03.

Holder and responsible of collected data is:
Villiam Campani, company administrator of Alla Pieve
Via dei Lavatoi, 4
Loc. Pievescola
53031 Casole d’Elsa (SI) - Italy P.IVA.00874500523

Content and Responsibility:

Alla Pieve di Villiam Campani
Via dei Lavatoi, 4, Loc. Pievescola
I-53031 Casole d’Elsa (SI), Italy
Telephone (+39 0577) 96 10 28, E-Mail: info@cultodivino.com
Internet: www.cultodivino.com - www.pentolina.it
Internet: www.allapieve.it Bank account:
Banca Cassa di Risparmio di Firenze, agency of Colle Val d’Elsa
IBAN: IT 51 I 06160 71860 000009295C00

Court of District Siena: REA Siena 97393
Commercial register entry: 19106
VAT. Nr. IT00874500523
Accisa Nr: UTF FI 9676/2000
Board of directors: Villiam Campani, Paula Färber